Running your shop

Payment methods at customer checkout

Choose the active payment gateways and set one as the default, so customers can pay at checkout.

فارسی

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Which gateways the customer sees

At checkout, the customer chooses from the payment gateways you have turned on. The choice appears under "Payment method" («روش پرداخت») on the checkout page.

Open the "Payment gateways" («درگاه‌های پرداخت») page. Click a gateway and turn "Active" («فعال») on or off on its page. A gateway that is off is not shown at checkout.

Default gateway

Make one gateway the "Default gateway" («درگاه پیش‌فرض») so the shop suggests it to the customer at checkout. Turning this on turns off the previous default. In the list of gateways, the "Default" («پیش‌فرض») label marks the default one.

Test mode

To test a payment, turn on "Test mode (Sandbox)" («حالت آزمایشی (Sandbox)»). After you have tested with a small purchase, turn it off and check that the gateway no longer shows the "Test" («آزمایشی») label.

Payment methods for in-person sales

On the "Place in-person order" («ثبت سفارش حضوری») form, you choose a "Payment method" («روش پرداخت»). The options are "Cash" («نقدی»), "Card-to-card or card reader" («کارت‌به‌کارت یا کارت‌خوان»), "Customer wallet" («کیف پول مشتری») and "Free" («رایگان»). These options are for orders you record yourself in the shop; they do not change the online checkout.

If the customer could not pay

• If you see "Could not load the list of gateways; without a choice, the purchase goes through the default gateway" («فهرست درگاه‌ها دریافت نشد؛ بدون انتخاب، خرید با درگاه پیش‌فرض انجام می‌شود»), reload the checkout page. In this case the purchase uses the default gateway.

• If a gateway is missing from the list, make sure "Active" is on and its settings are saved. See the article "Connect a payment gateway" for the setup.

• If you see "Loading payment gateways failed" («دریافت درگاه‌های پرداخت ناموفق بود»), reopen the "Payment gateways" page.