Running your shop

Discount codes and product discounts

Create discount codes, turn them on or off, and set discounts on products or categories.

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The discount codes list

In the menu, open "Shop" («فروشگاه») and then "Marketing" («بازاریابی»). The "Discount codes" («کدهای تخفیف») page shows all the codes of your shop. The columns are "Code" («کد»), "Discount" («تخفیف»), "Period" («بازه»), "Usage" («استفاده») and "Status" («وضعیت»). The "Usage" column shows the number of uses as "N times" («N بار») or "N of M" («N از M»).

If you have not created a code yet, you see "You have not created a discount code yet" («هنوز کد تخفیفی نساخته‌اید»).

Narrow the list with the filters "Search" («جست‌وجو»), "Type" («نوع»: all, percentage, fixed amount) and "Status" («وضعیت»: all, active, inactive). Click "Clear filters" («پاک کردن فیلترها») to see all codes again.

Creating a discount code

1. Click "Add discount code" («افزودن کد تخفیف»).

2. In "Code" («کد»), write the code with Latin letters. This is the code the buyer types; upper and lower case letters make no difference. A code that is not in Latin letters is not accepted.

3. Choose the "Discount type" («نوع تخفیف»):

• Percentage: write a number from 1 to 100 in "Discount percentage" («درصد تخفیف»). If you want, set the highest discount amount in toman in "Discount cap" («سقف تخفیف»).

• Fixed amount: write the amount in toman in "Discount amount" («مبلغ تخفیف»).

4. If needed, fill in these fields (all are optional). "Campaign name (optional)" («نام کمپین (اختیاری)») is a name for this code:

• "Minimum cart amount (optional)" («حداقل مبلغ سبد (اختیاری)»): the code works only for carts of this amount or more.

• "Start (optional)" («شروع (اختیاری)») and "End (optional)" («پایان (اختیاری)»): the period in which the code is valid.

• "Total usage cap (optional)" («سقف کل استفاده (اختیاری)»): the total number of times the code can be used.

• "Usage cap per customer (optional)" («سقف استفاده‌ی هر مشتری (اختیاری)»): the number of times one customer can use the code.

5. If "Active" («فعال») is on, the code is valid from now on.

6. Click "Save" («ذخیره»). The code appears in the "Discount codes" list. To cancel, click "Cancel" («انصراف»).

Editing or turning off a code

• In the code's row, click "Edit" («ویرایش») to open "Discount code details" («مشخصات کد تخفیف») and change it. You see "Discount code saved" («کد تخفیف ذخیره شد»).

• To stop a code for now, click "Deactivate" («غیرفعال‌کردن»). You see "Discount code deactivated" («کد تخفیف غیرفعال شد»). Click "Activate" («فعال‌کردن») to turn it on again.

You cannot delete a discount code here. To stop a code, turn it off.

Category discounts

1. Open the edit page of the category.

2. In the section "Discounts of this category" («تخفیف‌های این دسته‌بندی»), click "Add discount" («افزودن تخفیف»). If the category has no discount, you see "This category has no discount" («این دسته‌بندی تخفیفی ندارد»).

3. On the "Add discount" («افزودن تخفیف») page, choose the discount type, enter "Discount percentage" («درصد تخفیف») or "Discount amount" («مبلغ تخفیف», in toman), and if you want, "Start (optional)" and "End (optional)".

4. Click "Save" («ذخیره»). You see "Discount saved" («تخفیف ذخیره شد»).

To turn off a category discount, click "Deactivate" («غیرفعال‌کردن») in its row. You see "Discount deactivated" («تخفیف غیرفعال شد»).

Discount on a product

In the product form, there is a section called "Discount" («تخفیف»). Set "Discount percentage" («درصد تخفیف») or "Discount amount" («مبلغ تخفیف», in toman), and "Discount start" («شروع تخفیف») and "Discount end" («پایان تخفیف»).

If a code did not save

• If you see "The code must be written with Latin letters" («کد فقط حروف لاتین…»), write the code with Latin letters only.

• If you see "Percentage must be from 1 to 100" («درصد باید ۱ تا ۱۰۰ باشد»), write a percentage in that range.

• If you see "Enter the discount amount" («مبلغ تخفیف را وارد کنید»), write the amount in toman.

• If you see "Saving the discount code failed" («ذخیره‌ی کد تخفیف ناموفق بود»), try again.